Financial Reporting Council (FRC) Mauritius
The Financial Reporting Council (FRC), a body corporate set up under the Financial Reporting Act 2004.
NYPA LLP is the first Limited Liability Partnership to be established in the Republic of Mauritius. It was registered in March 2017.
Regulation of Accountancy Profession
Professional accountants in Mauritius are subject to the regulation of the Mauritius Institute of Professional Accountants (MIPA) in accordance with the Financial Reporting Act 2004 (FRA 2004).
How to Grow Your Small Business
Understand Your Customers
You can only develop products and services that will be a huge hit if you are attentive to the needs of your customers and prospects. One way to understand exactly what your customers want is through research and surveys.
You should be constantly inviting them to provide honest, even brutal feedback. Reviews and surveys are the best ways to get inside the mind of your customers. This makes it easier for you to develop products and services that are suitable to the current demands of the market. Moreover, it helps you understand the areas in which your company needs to improve.
Improve Customer Service
If you don’t provide quality customer service, it will be difficult to satisfy your customers even if you have a superior product or service. This aspect of the business is about taking the extra step to make them feel special.
It takes time to encourage customers to come and buy what you have to offer. But it’s not enough to just get them to buy. You need to encourage loyalty. Considering that there are other competitors who could offer them better, you want them to remain loyal to you. Don’t feel complacent just because you already have a lot of loyal customers. They can be easily attracted to other options and they might leave you.
Provide loyalty rewards. If there are discounts and promotions, let these most loyal customers be the first ones to know. You must sure your customers know they are appreciated.